WOW.lk

Online Shopping

1.0 out of 4 Reviews

Rating Breakdown

5
80% Complete (danger)
0
4
80% Complete (danger)
0
3
80% Complete (danger)
0
2
80% Complete (danger)
0
1
80% Complete (danger)
4

Add your review:


By submitting a review, I accept ReviewsLK Posting Guidelines and Terms of Use Policy.
  • 1 5
WOW.lk
I bought a M3 fitness band two weeks ago and now there is a blue line in the screen and charger is not working..I phoned the wow.lk customer service 6 times and the only thing they are telling me that 'we have already raised a complain, will get back to you soon'. But no one phoned me yet.It is almost more than a week. Now I am really disappointed with the customer service of wow.lk and I will never recommend this.Very bad experience that I ever had.hate it.

  Review Comments

By submitting a comment, I accept ReviewsLK Posting Guidelines and Terms of Use Policy.
  • 1 5
WOW.lk
I placed my order on 31 Aug and wanted to cancel the same in few minutes. Main reason is time taken to make the product ready even for pickup from store. 

Customer services officer requested to send an email to support@wow.lk and no respond to email for over a week. Subsequent reminders also not responded. However I havent collected the product or no feedback/refund notification received.

Later I called after seeing my credit card ebill as there wasn't a refund, now they wake up asking 101 questions to make the refund.
Do not recommend the WOW.lk purchases. 

  Review Comments

By submitting a comment, I accept ReviewsLK Posting Guidelines and Terms of Use Policy.
  • 1 5
WOW.lk
Very very bad service and worst custom care ever..Took almsot a month and 10 days and still unable to deliver the item.

  Review Comments

By submitting a comment, I accept ReviewsLK Posting Guidelines and Terms of Use Policy.
  • 1 5
WOW.lk
The worst customer service ever. No one knows whats going on the order, the only thing they know is to put you on hold for more than 10 minutes and saying we will make a request on your inquiry. I have been calling them for about 25 days and still no proper answer. I cancelled my order since they failed to deliver within 7 days and still they couldnt say whether my order was processed or not. They have mixed up the email details with another client. since March 27 they have still not refund my money and they have failed to give me a reasonable answer. Will never ever order anything from this useless site and will never recommend this anyone.  

  Review Comments

By submitting a comment, I accept ReviewsLK Posting Guidelines and Terms of Use Policy.

  You May Be Interested In

  Recent Reviews

  • NO customer care contact details, worst customer service ever!

    NO customer care contact details, worst customer service ever!

  • commented on
    Horrible product from Daraz, not worth a single star

    We ordered a blender for Rs15000 and received it yesterday. It was very cheaply made with ...

  • commented on
    Not satisfied with the service

    Hi,I am really disappointed with your service as you had been asking me to wait day by day...

  • commented on
    Rubbish service and products!

    When you order a new product, they will deliver you a broken, old, rusty product. When you...

  • commented on
    Best Customer service Web Site sellsmart.tk

    Excellent 1-2 hours door delivery

More Reviews »