Sarasavi Bookshop

Book Store

1.0 out of 3 Reviews

Rating Breakdown

5
80% Complete (danger)
0
4
80% Complete (danger)
0
3
80% Complete (danger)
0
2
80% Complete (danger)
0
1
80% Complete (danger)
3

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  • 1 5
Sarasavi Bookshop
Made an online order but it got delayed and cancelled the order. The Maharagama branch girl lied about availability of books and said not even available at Nugegoda. When ai went to Nugegoda plenty of copies of those books. Now delaying the refund and not answering the mobile. One of the worst experience for a customer.

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  • 1 5
Sarasavi Bookshop
The staff are not polite at all and very ignorant about English books in particular. There is one very senior sales person who is helpful, knowledgeable and reach anybody with a smile at KCC branch. All regular customers always go to him only. Train them to be courteous and if you find it difficult to find knowledgeable staff install a digital catalogue that customers can use in the shop.

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  • 1 5
Sarasavi Bookshop
When a customer enters their store, forget them that customer is king. Bad customer service from Nugegoda store

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