Daraz.lk

Online Shopping

1.8 out of 8 Reviews

Rating Breakdown

5
80% Complete (danger)
2
4
80% Complete (danger)
0
3
80% Complete (danger)
0
2
80% Complete (danger)
0
1
80% Complete (danger)
8

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  • 1 5
Daraz.lk
We ordered a blender for Rs15000 and received it yesterday. It was very cheaply made with thin metal and plastic. The rubber around the top lid was missing and gave wired noises when tried to blend something in it. It was like it was just about to explode. Never buy electric items from this horrible people. They deceive you big time with beautiful pictures, but the real product is nothing like what's shown in their website.

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  • 1 5
Daraz.lk
When you order a new product, they will deliver you a broken, old, rusty product. When you return the item asking them to either send you a new product because that’s what you ordered, or request for a refund, they will reject your request and will send you the broken rubbish again! Don’t waste your money to buy rubbish from these people and their customer service is just like their products, just Rubbish!!

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  • 5 5
Daraz.lk
Excellent 1-2 hours door delivery

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  • 1 5
Daraz.lk
Listing items not in stock. I purchased a samsung soundbar on 3rd of April 2021, and it took them close to 2 weeks to inform me that they cannot process the order due to unavailability of items.

This is a very unreliable e-commerce platform. My money (Rs 140000.00) was also blocked this whole time while I could have purchased something else from another vendor and now they are saying it takes upto 5-7 days for the refund process.

If the seller (Max Lanka) did not have items in stock, Daraz could've informed me sooner without blocking my money this whole time.

It was my first purchase from Daraz, and I will not use their garbage platform ever again, where they allow sellers to list items that are not in stock. Very unreliable and a disappointing service.

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  • 1 5
Daraz.lk
Has the worst customer service, pointless making orders. Has the page as if we can return but always fails to do so. And the money invested is in vain. Worst online store ever!

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  • 1 5
Daraz.lk
Hello,
Can you ensure Daraz can provide 3 years warranty on this? I'm still struggling to get the warranty Order #15760830266, But still Daraz team unable to provide any sort of feedback(around one month now). Please be careful, when you are trying to purchase a TV with 3 years warranty. Daraz After service is so disappointing.

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  • 1 5
Daraz.lk
This was the worst customer service I’ve ever seen, impatient delivery guy came to our private road and horned his horn like 50 times , it was very disturbing to the whole neighborhood, it was very selfish and unethical, such a f*d up person , I give customer satisfaction a 0% . He gave only 1 call and when he came and I coudnt answer it and ringed back , he didn’t answer. He was horning and horning , he didn’t even come to the gate and knock atleast , he was in his bike outside of house horning like hell , it was a neighborhood disturbance. I would like to say that you remove him or take care of him because he is no good for your company, he is a maniac!

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  • 5 5
Daraz.lk
Ordered 3 huggies new born nappy packs. Was told it will take 3 to 7 working days. Delivered before expected time. Customer service was good and the ability to track the items was nice. Overall good experience. Will surely use again.

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